Contacts for Airbus Helicopters in Canada

Corporate

Dwayne Charette President & Chief Operating Officer (905) 871-7772 michele.ryall@airbus.com

Andrew Vilkas Chief Financial Officer (905) 871-7772

Sales, marketing & communications

Wayne Woytkiw Regional Sales Manager Western Canada (604) 362-8614 wayne.woytkiw@airbus.com

Jason Moir Regional Sales Manager Eastern Canada (514) 891-0815 jason.moir@airbus.com

Richard Morris Director, Government Programs (289) 321-0644 richard.r.morris@airbus.com

Alison Ivan Manager, Corporate Affairs & Communications (905) 994-2921 alison.ivan@airbus.com

Human Resources

Career opportunities AHCA-HR@Airbus.com https://www.airbus.com/en/careers/life-at-airbus/working-here/working-at-airbus…

Finance

Accounts Receivable (905) 871-7772 kelly.pyke@airbus.com

Accounts Payable (905) 871-7772 contact.accountspayable.ahca@airbus.com

Customer Support

Warranty, spares, R&O, optional equipment

Customer Support
1-800-267-4999

Western Canada: support.western.ahca@airbus.com
Eastern Canada: support.eastern.ahca@airbus.com
International/Intercompany: support.international.ahca@airbus.com

Spares After-Hours AOG Support
1-800-267-4999 Option 1

Ross Johnson Director Support & Services (905) 994-2912 Toll Free: x 672912 ross.johnson@airbus.com

Western Canada Customer Support

Adam Everett Customer Support Manager Western Canada (905) 994-2904 Toll Free: 1-800-267-4999 x 672904 adam.everett@airbus.com

Naomi Barber Customer Support Representative Western Canada (905) 994-2902 Toll Free: 1-800-267-4999 x 672902

Deidre Patterson Customer Support Representative Western Canada (905) 994-2968 Toll Free: 1-800-267-4999 x 672968

Monte N Shivaharan Customer Support Representative Western Canada (905) 994-2991 Toll Free: 1-800-267-4999 x 672991

Lindsay Kelley Customer Support Representative USA & International (905) 994-2952 Toll Free: 1-800-267-4999 x 672952

Eastern Canada Customer Support

Julia Castro-Rodrigues Customer Support Manager for Eastern Canada (905) 994- 2910 - Toll Free: 1-800-267-4999 x 672910 julia.castro-rodrigues@airbus.com

Karen Fitzpatrick Customer Support Representative Eastern Canada (905) 994-2930 - Toll Free: 1-800-267-4999 x 672930

Chelsea Hennessy Customer Support Representative Eastern Canada (905) 994-2919 - Toll Free: 1-800-267-4999 x 672919

Technical Support

Technical Support 1-800-267-4999 list.tech.support.ahca@airbus.com

Blair Auld Supervisor, Technical Support Ontario (905) 994 2918 - (905) 321 3758 blair.auld@airbus.com

Fred Pinat Technical Support Expert Western Canada (236) 558-7979 - Toll Free: fredric.f.pinat@airbus.com

Jarrod Creally Technical Support Expert Western Canada (778) 475-1899 - (250) 307 6408 jarrod.creally@airbus.com

Thorsten Carlsen Technical Support Expert Central Canada (780) 705-2530 - (780) 884 2478 thorsten.carlsen@gmail.com

Dan Desilets Technical Support Expert Central Canada (368) 882-2004 dan.desilets@airbus.com

Brad Morgan Technical Representative, Avionics Ontario (905) 994 2977 - (905) 401 6794 brad.morgan@airbus.com

Rod Tupala Technical Representative Ontario (905) 994-2988 - (905) 401 6493 rod.tupala@airbus.com

Andre Guay Technical Representative Quebec & Maritimes (514) 240-7642 andre.guay@airbus.com

AOG SUPPORT: 1-800-267-4999

In case of an aircraft on ground (AOG), Airbus Customer Support teams provide spare parts and technical support 24 hours a day, 7 days a week, 365 days a year.

During business hours, please contact your dedicated Airbus Customer Support Region or Technical Support team directly.

Spare parts:
Eastern Canada: support.eastern.ahca@airbus.com
Monday to Friday (except holidays) - 7h:30am-4pm ET

Western Canada: support.western.ahca@airbus.com
Monday to Friday (except holidays) - 10h30am-7pm ET

International/Intercompany: support.international.ahca@airbus.com
Monday to Friday (except holidays) - 8h30am-5pm ET

Technical Support (all regions)
list.tech.support.ahca@airbus.com

For after-hours AOG support, please contact our team by telephone at 1-800-267-4999 to reach our dedicated after-hours team.

Technical Publications & Airbus World Support

Orion, AirbusWorld, TIPI

Caren Stewart Technical Publications Representative & Fleet Administrator (905) 994-2969 Toll Free: 1-800-267-4999 x 672969 caren.stewart@airbus.com

Airbus Helicopters Training Academy

Airbus Helicopters Training Academy in North America located in Grand Prairie, Tewas, hones the skills of more than 1,500 pilots and technicians annually, with classes serving law enforcement, parapublic, and military operations.

Training information ( 972) 641-3498 AHNA.Training@airbus.com https://www.airbus.com/en/products-services/helicopters/hcare-services/training…